In June of 2011 Amazon made a major commitment to attracting employees who want to work at home. They opened their Virtual Contact Center which allowed their associates to become home workers. The program has been a success for Amazon. This bold move is part of their Customer Connection approach to customer service. There are decided benefits for big companies to hire virtual workers. Studies have revealed that folks who work at home are more efficient and get more done in an average work day then their brick and mortar counterparts. There are fewer sick days and research indicates that people tend to increase their longevity with an employer if they have flexibility in their schedules. Virtual employees help their employers save money on space, equipment and energy costs. In their own words Amazon makes the following statement.."We are looking for a self-motivated, highly organized, flexible, detail oriented, and experienced planner to fill the role of VCC Administrative Assistant". This super company describes themselves as "customer centric" and my own extensive experience of being a customer allows me to agree with the statement. I have found myself buying more and more on the river! This amazing company offers a menu of benefits and competitive pay that make these jobs very appealing. If you are interested in exploring virtual customer service check out the possibilities at work for Amazon from home.
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